Upon checking the portal configuration, it can be seen that "Save User Credential" option is set to 'No':Ībove issue while using "User-logon (Always On)" connect method can be avoided if the "Save User Credential" option is set to either 'Yes' or "Save Username Only" : Snapshot3 from the Environment section also shows empty username and password. (T4332) 12/18/19 12:14:01:278 Debug(4114): TriggerCaptivePortalDetection() return due to captive portal detection is in progress (0) or PreLogin is Done (1) Portal status is set to "Invalid portal" and state is set to Disconnected after which agent does not attempt to connect again.īelow is a sample PanGPS.log from GlobalProtect agent logs:
#Globalprotect portal login password
Upon user click on "Connect" option, user is prompted to enter username and password to connect to portal.Ībove behaviour is seen due to unavailability of the network while agent tries to connect to portal.Īt the same time agent also tries to use cached portal configuration but it fails to do so due to empty user. It can be seen in the below snapshot that ping response is coming and network adapter icon on task bar also shows internet connection. It can be seen in the below snapshot that the ping results in "General Failure" and the network adapter icon on task bar shows a no internet connection.Įven after the network connectivity is established, agent stays in "Not Connected" state and does not attempt to connect to portal. In the environments where the endpoints face an initial delay in connecting to network, agent will not be able to connect to portal. Instead of a successful connection, agent displays "Invalid portal". GlobalProtect connect method "User-logon (Always On)" enables the agent to automatically connect to portal after the user login:
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